VISITING REGULATIONS FOR FORTUNA ARENA
(hereinafter referred to as ‘Visiting Regulations’)
§ 1 General provisions
1.This Visiting Regulations are issued by SK Slavia Praha -
fotbal a.s., with registered office at U Slavie 1540/2a, 10000, ID No.: 639 99 609
(hereinafter referred to as the ‘Owner’) and set out the basic binding rules of
conduct for all visitors to the multifunctional FORTUNA ARENA stadium located
at U Slavie 1540/2a, 10000 Prague 10 (hereinafter referred to as the ‘Arena’)
who enter and use its facilities.
2. The purpose of the Visitor Regulations is to ensure the
protection of the health and safety of persons and property and the protection
of order in the Arena, as well as to ensure, as far as possible, ideal
conditions for the conduct of all events to be held in the Arena. The purpose
of the Visitor Regulations is also to ensure a pleasant sporting and social
atmosphere in the Arena.
3. By purchasing a ticket and/or by entering any event held
in the Arena, each visitor confirms that he/she has fully and properly read
these Visitor Regulations, that he/she has fully understood them, agrees with
them, i.e. with their content and all the conditions set out therein,
undertakes to respect and observe them and considers them to be fully binding
on him/her, and expressly agrees in particular to his/her obligation to pay any
contractual penalty within the meaning of the provisions of Section 6(3)
thereof.
§ 2 Arena
1. The arena is used by the public for social events
(football matches, concerts, etc.) and the owner of the arena decides
exclusively on its use.
2. The public may enter the Arena only with the consent of
the owner, only at the times set out in these Visitor Regulations or in
exceptional cases by other decision of the owner, and only if the conditions
set out in these Visitor Regulations are complied with.
3. These Visitor Regulations are also binding on all persons
who will use the Arena for their own events on the basis of a special contract
concluded for a specific purpose, as well as on guests and visitors to such
events.
4. In addition to the owner, the organizing or security
service, or the police within the scope of their legal authority, shall also be
entitled to supervise the observance and respect of these Visitor Regulations.
§ 3 Staying in the Arena
1. Only persons who have a valid ticket issued by the owner
or a person authorised or authorised by him or another document authorising
entry or persons who can prove their right to stay in the Arena may stay in the
Arena. Any person inside the Arena is obliged to prove his/her right to stay
with a valid ticket or a document authorizing his/her stay at the request of
the Owner, the organizing or security service or the police. Anyone who is
unable to prove their authority to be inside the Arena will be escorted out of
the Arena. Upon leaving the Arena, the ticket loses its validity; the same
applies to the holder of a permanent ticket regarding the entitlement to enter
the event for a specific game day.
2. The Arena is always open to the public at least one hour
before the event starts until one hour after the event ends, unless otherwise
specified by the owner for organisational reasons.
3. Visitors are required to occupy only the seat indicated
on the ticket for the event. In the case of sports matches in the Arena, fans
and supporters of the visiting team are obliged to stay only in the sector
designated by the Owner for the supporters of the visiting team (guest sector).
4. In justified cases, the Owner is entitled to unilaterally
determine that certain parts of the Arena can only be purchased or accessed if
the conditions are met in advance (according to club affiliation, admission
without external club identification, etc.).
5. For safety reasons and to avert danger, visitors are
obliged to take seats other than those indicated on the ticket, possibly in a
different sector, on the instructions of the organizing and security services
as well as the police. The same applies to visitors who arrive after the start
of the event. This measure does not give rise to any entitlement/obligation to
a reduction/surcharge of the admission fee.
6. Persons who are obviously under the influence of alcohol
or other addictive substances, as well as persons who endanger the safety of
persons or property located in the Arena, lose the right to stay in the Arena
and may be escorted out of the Arena area at any time by the organizing or
security service or the police.
7. The Owner is entitled to sell tickets at risk events only
upon presentation of an identity card (ID card, passport or driving licence),
where the details of the date of birth and the name of the ticket holder will
be printed on the ticket. Entry to the Arena will then be granted at the
entrance control only upon presentation of an identity card, where the data on
the card must match the data printed on the ticket or permanent ticket.
8. The Visitor acknowledges and agrees that by entering the
Arena, the Owner is entitled to make and process visual or audio-visual
recordings (especially photographic, video or audio-video) in the Arena and its
immediate vicinity (especially the Fanzone), which may also capture the
Visitor. The owner is entitled to use this recording for its marketing and
other similar purposes. The visitor is not entitled to any remuneration or
other consideration in connection with the taking, processing and use of the image
or audio-visual recordings.
9. The Visitor acknowledges that some of the sales stands
within the Arena are only available for cashless payments and some are also
available for cash payments (see the Arena stand plan located in the corridor
or on the Owner's website).
§ 4 Entry control/surveillance
Every visitor is obliged to show his/her ticket or any other
authorizing document upon entering the Arena without being asked and to present
his/her ticket or any other authorizing document to the organizing or security
service for inspection upon request during his/her stay in the Arena. At the
request of the security or organizing service, the visitor is obliged to show
his/her ID card or other identification upon entering the Arena and at any time
during his/her stay in the Arena. Anyone who is unable to prove his/her
identity may be escorted out of the Arena or may not be admitted to the Arena.
2. Forgery, copying and alteration of tickets is prohibited.
Holders of such tickets will be refused entry to the Arena. The ticket is not
exchangeable and the paid admission fee is not refundable. The rights and
obligations related to the ticket are set out in the terms and conditions for
ticket sales.
3. Every visitor is obliged to submit to an entry check and
search upon entering the Arena and at any time during his/her stay in the Arena
by members of the organizing or security services as well as the police. This
entry control and search is aimed in particular at observing the prohibition of
bringing objects according to these Visitor Regulations and minimizing risks.
The entry check and search also applies to the luggage brought in and allows
for the inspection of individual items brought in. The organizing or security
service, as well as the police, are entitled to examine, even with the use of
technical means, persons who, because of suspected previous consumption of
alcohol or other addictive substances or because of bringing in weapons or
other dangerous objects or things or substances causing a fire hazard, may pose
a security risk to the event. As part of this search, the organizing or
security service or the police are also authorized to remove or temporarily
store items whose entry into the Arena is prohibited by these Visitor
Regulations or which could disrupt security or public order.
4. It is forbidden to bring objects into the Arena premises
which could in any way endanger the safety and adequate facilities of persons
staying in the premises and their property. The prohibition to bring such
objects into the Arena is decided by the organizing or security service on
behalf of the owner, or in individual and exceptional cases by a person
authorized by the owner.
5. Persons who cannot prove their authorisation to
visit or enter the Arena or persons who pose a security risk within the meaning
of these Visitor Regulations or refuse to submit to an entry control or search
will not be allowed to enter the Arena or will be escorted out of the Arena.
The Owner reserves the right to refuse entry to the Arena to persons who have
been banned from entering the Arena, either by public authorities or by the
organisers of similar events in the Czech Republic, because of their disruptive
behaviour at similar events. The Owner also reserves the right to refuse entry
to the Arena to persons who have been banned from entering the stadiums of any
of the Czech football clubs. Persons denied entry to the Arena are not entitled
to a refund of their admission fee.
6. Access to the Arena is granted to the staff
employed in the premises around the clock.
7. For the purposes of supply and contractors,
access to the Arena is possible through entrance No. 1 from U Slavie Street and
through the underground garage from Vladivostocká Street.
8. Accredited visitors - journalists are allowed to
enter the Arena usually 2 hours before the start of the event through their own
entrance. A change of this regime is possible upon agreement between the event
promoter and the owner. The specific regime is determined based on the nature
of the event.
§ 5 Conduct in the
Arena
Every visitor to the
Arena is obliged to behave in such a way as to prevent damage to the Arena, its
equipment or damage to the property or health of other persons, and is also
obliged to maintain cleanliness and order in the Arena. Each visitor is also obliged
not to restrict or disturb other persons by his/her behaviour while watching an
event taking place in the Arena.
2. Visitors are
obliged to follow the orders and instructions of the organizing or security
service, as well as the police, firefighters, emergency services and the public
address announcer.
3. Visitors to the
Arena are obliged to respect the generally binding rules of decent behaviour
and good manners, i.e. in particular courtesy and consideration, and are
obliged to refrain from any manifestations of interpersonal, racial, religious
or political intolerance. In the event of a breach of this provision, the
visitor may be immediately escorted from the Arena without prior warning, and
the visitor so escorted shall not be entitled to a refund of the admission fee.
4. All entrances and
exits as well as escape routes from the Arena must be kept clear at all times
and every visitor to the Arena is obliged to adapt his/her behaviour to this
fact.
§ 6 Prohibitions
1. Visitors to the
Arena are prohibited from bringing the following items or other items of a
similar nature or purpose into the Arena and from keeping and/or using them in
the Arena:
a/ racist,
defamatory, vulgar or immoral propaganda material, in particular stickers,
b/ weapons of any
kind, as well as all objects that are usable as chopping, striking or stabbing
weapons,
c/ sprays,
corrosive, flammable and dye substances or other containers with substances
affecting health,
d/ matches, lighters
and other fire starting devices,
e/ bottles,
cups/jars, jugs, cans/tins or other items that consist of brittle, shattering
or exceptionally hard material,
f/ bulky items such
as ladder, stool, chair, box, stroller, car seat, or helmet/helmet,
g/
fireworks/rackets, flares, smoke bombs, and other pyrotechnic items including
launchers,
h/ poles (including
those designed for flags), banners including banners containing player jersey
requests, except with the express permission of the owner,
i/ mechanically or
otherwise powered instruments that cause noise; exceptions to this prohibition
(e.g. for choreography) shall be decided by the Owner,
j/ alcoholic
beverages, drugs of any kind, toxic and narcotic substances,
k/ animals (except
for assistance and service dogs, and only with the express permission of the
owner),
l/ laser pointers or
similar electronic devices,
m/ suitcases, large
bags, backpacks,
n/ cameras,
camcorders and other devices for the purpose of professional sound or video
recording, except with the prior express permission of the Arena owner,
o/ their own food
and beverages, except for food and beverages demonstrably purchased from
vendors organized by the Arena owner or tenant, baby food and food for persons
with special dietary requirements and allergies, as demonstrated by the
visitor.
2. In addition,
visitors are prohibited from:
a/ to utter,
disseminate or publicly display racist, defamatory, vulgar, offensive,
provocative or contrary to good manners gestures, slogans or displays,
b/ to climb or climb
over buildings and facilities not intended for general use, in particular,
facades, fences, walls, play area fencing, barriers, lighting equipment, camera
stands, trees, poles of any kind and roofs,
c/ enter or attempt
to enter areas not permitted for visitors (e.g. playing field, indoor areas,
officials' rooms, administration building) c. Entering areas where the visitor
does not have a valid permit (ticket),
d/ throwing objects
or liquids of any kind on the playing field or in the visitor areas,
e/ setting fire,
igniting or shooting pyrotechnic products (especially fireworks, flares, smoke
bombs, cannons, etc. ),
f/ destroy Arena
facilities and equipment,
g/ sell tickets and
any merchandise without permission,
h/ paint or deface
buildings, equipment or pathways in the Arena,
i/ perform bodily
functions outside the toilets or litter the Arena in any other way, in
particular by throwing things and rubbish away,
j/ drive on pathways
and areas without special permission,
k/ to take or use
photographs and/or audio or visual recordings of the Arena and the event in any
way for commercial purposes without the prior written consent of the Owner,
l/ to cover with
banners, flags or in any other way the advertising panels placed in the Arena,
m/ to violate the
ban imposed on the Arena,
n/ to smoke or use
electronic cigarettes in the Arena premises, except for the premises reserved
by the Owner. If this prohibition is violated, the visitor may be asked by the
organizer or security service not to continue such behaviour or to leave the premises.
The person is obliged to obey the request,
o/ physically or
verbally assault or threaten anyone, especially other visitors to the Arena,
members of the organizing and security services, representatives of UEFA, FAČR,
LFA and SK Slavia Praha - fotbal a.s,
p/ cover your face
with a scarf, hood or otherwise in order to make it difficult or impossible to
identify your person when entering the Arena and throughout the Arena,
q/ prevent other
visitors from moving freely around the Arena, in particular blocking the stairs
leading from the corridors to the stands,
r/ collect,
transmit, create or disseminate any information, data or data related to the
development of the matches, conduct or any other factor or fact in any match,
or making any audio, visual or audio-visual recording or material in any match
(whether by means of electronic devices or otherwise) for the purpose of any
form of betting, gambling or commercial activity not previously authorised or
for any other purpose in breach of these Conditions. Exceptions to this
prohibition are where the Competition Organiser and the Owner expressly
authorise or permit this. Mobile phones may only be used for personal, private
use.
3. Anyone who
violates or attempts to violate any of the above prohibitions or restrictions,
including those arising from the provisions of Section 5 (2), Section 6 (1)
and/or (2) of these Visitor Regulations, shall be liable to pay the Owner a
contractual penalty for each such individual violation in the amount set forth
in Section 6 (4) of these Visitor Regulations. The contractual penalty shall be
payable on demand by the Owner within 5 days of receipt of the demand for
payment. By becoming acquainted with these Visitor Regulations, the visitor
acknowledges and agrees that the amount of contractual penalties pursuant to §
6 (4) of these Visitor Regulations is appropriate to the circumstances and the
importance of the obligations secured. In addition to the contractual fine, the
Owner is entitled to demand from anyone who violates the above prohibitions and
restrictions, compensation for the damage caused as a result of the prohibited
conduct, in its entirety (the provisions of Section 2050 of Act No. 89/2012
Coll., Civil Code, as amended, do not apply), including payment of the
sanctions imposed by the organizer of the relevant football competition (FAČR,
LFA, UEFA, FIFA), as well as the return of the item that caused the damage or
caused the defective condition.
In addition, in
order to ensure safety and order at events held at the Arena, the Owner is also
entitled to prohibit anyone who violates the provisions of these Visitor
Regulations and/or the prohibitions or restrictions set out above from entering
the Arena for a specified period of time or, depending on the seriousness of
the offence, permanently.
The owner expressly
warns visitors that:
- in the event of
throwing any object or liquid of any kind on the playing surface, the person
acting will be banned from entering the Arena for a period of at least 2 years,
the Chairman of the Board of Directors may, upon request of the person to whom the
ban has been imposed, decide that the ban will be waived upon voluntary payment
of the sum of 100.000,- CZK,
- in the event of
setting fire, lighting or shooting pyrotechnic products, which leads to the
interruption of the match or endangers other visitors to the Arena, the person
acting will be banned from entering the Arena for at least 2 years; in the
event of a repetition of this act, the person acting will be banned from
entering the Arena for 10 years,
- in the case of
unauthorised entry or attempted entry to the playing area, the actor will be
banned from entering the Arena for at least 5 years, the Chairman of the Board
of Directors may decide, on the basis of a request from the person on whom the
ban has been imposed, that the ban will be waived upon voluntary payment of a
sum of CZK 200,000,
- in the event of
any assault on persons acting as event organisers or representatives of UEFA,
FAČR, LFA and SK Slavia Praha - fotbal a.s., the person acting will be banned
from entering the Arena for life. A lifetime ban from the Arena will also be
imposed if the actor assaults or endangers the life or health of other visitors
to the Arena.
4. Anyone who
violates a prohibition or restriction arising from:
- the provisions of
§ 5 (2) of the Visitor Regulations shall be obliged to pay the owner a
contractual fine of CZK 25,000 for each such individual violation,
- the provisions of
§ 6 (1) (c), (d), (e), (f), (h), (i), (k), (m), (n) and/or (o) of the Visitor
Regulations, shall be obliged to pay the owner a contractual fine of CZK 1,000
for each such individual breach of duty,
- the provisions of
Section 6 (1) (a), (j) and/or (l) of the Visitor Regulations, is obliged to pay
the owner a contractual penalty of CZK 5,000 for each such individual breach of
duty,
- the provisions of
§ 6 (1) (b) and/or (g) of the Visitors' Regulations, shall be obliged to pay
the owner a contractual penalty of CZK 25,000 for each such individual breach
of duty,
- the provisions of
§ 6 (2) (g), (j) and/or (l) of the Visitors' Regulations, for each such
individual violation of the obligation to pay the owner a contractual penalty
of CZK 5,000,
- the provisions of
§ 6 (2) (b), (h), (i) and/or (n) of the Visitor Regulations, shall be obliged
to pay the owner a contractual penalty of CZK 10,000 for each such individual
breach of duty,
- the provisions of
§ 6 (2) (a), (e), (f), (k), (p), (q) and/or (r) of the Visitors' Regulations,
is obliged to pay the owner a contractual fine of CZK 25,000 for each such
individual violation; if the violation of the prohibition to light or shoot
pyrotechnic products (in particular fireworks, flares, smoke bombs, cannons,
etc.), which will be part of the choreography, does not lead to the
interruption of the match or endanger other visitors of the Arena, he is
obliged, for each such individual violation of the obligation to pay the owner
a contractual fine of CZK 5,000,
- the provisions of
§ 6 paragraph 2 letter c), d), m) and/or o) of the Visitor Regulations, is
obliged to pay the owner a contractual fine of CZK 50,000 for each such
individual violation.
5. Anyone who has
been sanctioned under these Visitor Regulations is entitled to apply to the
Chairman of the Board of Directors for the possible removal of the severity or
for a waiver of the sanction on grounds of special consideration.
§ 7 Sales and
advertising
1.Business
activities, distribution or sale of newspapers, magazines, printed materials,
advertising brochures, as well as storage of items inside the Arena are only
permitted with the prior written consent of the owner.
§ 8 Rights of the
Owner/Supervision
1.The authorized
representative of the Owner and, in the case of events, the organizing and
security services as well as the police have the right to act as organizer. The
rights of the owner under these Visitor Regulations may also be exercised by
the organiser of an event in the Arena, if this is a person other than the
owner, in agreement with the owner.
§ 9 Liability for
damages/defects of services
1. Each visitor
enters the Arena premises and uses the Arena premises at his own risk. Persons
under the age of 18 are the responsibility of their legal representatives. The
Owner shall only be liable for personal injury and damage to property caused by
the wilful or grossly negligent conduct of its employees or persons in a
similar employment relationship.
2. Visitors are
obliged to report any injuries and damages to the owner immediately.
3. Claims relating
to tickets shall be governed by the terms and conditions for ticket sales.
§ 10 Acts against
the regulations
1. Persons who violate
the provisions of the Visitor Regulations shall not be admitted to the Arena,
may be removed from the Arena without compensation and may be subject to a ban
from the Arena under the conditions set forth in these Visitor Regulations. The
same applies to persons who are obviously under the influence of alcohol or
other addictive substances. If a criminal offence or misdemeanour is suspected,
a criminal or misdemeanour report may be made. A person staying in the Arena on
the basis of a season ticket who violates the provisions of these Visitor
Regulations may have his or her season ticket (or all season tickets held by
such person) invalidated, and may be subject to a ban from the Arena.
2. Actions in
violation of the provisions of § 5 para. 2, § 6 para. 1 and/or § 6 para. 2 of
these Visitor Regulations are punishable by a contractual fine in the amount
determined in accordance with § 6 para. 4 of these Visitor Regulations, as set
forth in § 6 para. 3 of these Visitor Regulations.
3. The measures
referred to in Section 10(1) of these Visitor Regulations do not give rise to
any entitlement and exclude claims (e.g. refund of admission fees) by the
persons concerned against the owner.
4. Other rights of
the owner, in particular the right to compensation, remain unaffected.
§ 11 Protection of
personal data
1.The Owner as the
personal data controller processes personal data of visitors in connection with
participation in events held in the Arena, even without their explicit consent,
if such processing is necessary to protect the rights and legally protected
interests of the Owner or other persons. The processing is carried out in
particular to ensure the safety of persons and property in the Arena and to
prevent the entry into the Arena of persons who commit violations of the
Visitor Regulations or other unlawful acts.
2. In this
framework, the following personal data of visitors may be processed in
particular: name, surname, date of birth, residential address, identity
document number, photographs, video and audio recordings, description of
actions considered to be in violation of the Visitor Regulations or illegal,
and data on measures taken and penalties imposed.
3. The Owner
reserves the right to transfer this personal data, in accordance with the legal
regulations, for the purpose referred to in paragraph 1 of this Article, to
third parties who fulfil a similar purpose, in particular to the Football
Association of the Czech Republic (FAČR), the League Football Association
(LFA), other football clubs and, where applicable, other entities that ensure
the security of sporting events.
4. Visitors to the
Arena acknowledge that photographs, video and audio recordings may be taken in
the stadium premises, in particular for the purpose of monitoring by the camera
system in order to protect security and public order.
5. Further
information on the processing of personal data, including information on the
rights of data subjects and how to exercise them, is available in the Personal
Data Processing Policy, available at:
https://slavia.esports.cz/files/Zasady_zpracovani_....
§ 12 Effectiveness
(1) These Visitor
Regulations are effective from 1 June 2025 and replace the Visitor Regulations
effective from 7 June 2024.
2. In the case of
UEFA Champions League and UEFA Cup football matches, it shall also be
supplemented by the internationally applicable UEFA rules to which these
matches are fully subject. By becoming acquainted with these Visitor
Regulations, each visitor to the Arena also confirms that he/she has also
become fully and properly acquainted with such UEFA rules in force from year to
year, that he/she has fully understood them, agrees to them, i.e. to their
content and all the conditions set out therein, undertakes to respect and
comply with them and considers them to be fully binding on him/her.
Prague 7/6 2025 SK Slavia Praha - fotbal a.s.